Workshop Feedback – Measure Twice, Cut Once (6/17/10)

June 18th, 2010

measuring tape & pencilFor the dozen of you who participated in yesterday’s workshop, I’d like your feedback (the good, bad, and ugly).  Here are some pump-priming questions you might consider:
1. What was of greatest value to you?
2. What would you change about the workshop?
3. Was the content relevant for you?
4. Will you apply what you learned?
5. Will you recommend the workshop to others?

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14 Responses to “Workshop Feedback – Measure Twice, Cut Once (6/17/10)”

  1. All was good for me Chip. Of greatest value to me are your templates that help in developing a clear project objective and in identifying and specifying the value drivers essential for its success.
    Your step of specifying “in scope” and “out of scope” elements is an effective way to keep everyone focused over the duration. Addressing this often overlooked trap is an added bonus.
    The lessons learned will be easy to apply and aid in achieving more effective communication, quicker buy-in, alignment and the sought-after success.
    I’ll for sure recommend this workshop to others.

  2. The session went fast, which was great. Really like how it was designed, with the four activities that had the interaction. I got a little lost in the formula that was on one of the slides, but didn’t really get hung up on it. I was really glad to have taken the time to attend as I think it will directly help me lead our organization.

    • Bob, glad you found value in the workshop.
      The equation you mention is: Value = [ Benefits * P(Benefits) ] – Costs. In narrative format, this means that the $ Value is equal to the $ Benefits weighted by the Probability of getting those benefits (0 to 100% chance), minus the $ Costs.
      The point is that we can increase value for a change project in one of 3 ways: increase the benefits, increase the chances of realizing those benefits, or reducing costs. Does that make sense?

  3. Chip, great session. Enjoyed the ongoing dialogue, and learning from the others in the room. You did a great job leading the discussion and keeping the mood light. I would probably suggest longer exercise times to allow more sharing of thoughts, suggestions, constructive criticism, etc. Overall, well worth the time to attend. Keep up the great work!

  4. Chip,

    Seriously, I went in thinking “What can I possibly learn from this seminar that will be meaningful?” Well, I want to report that I enjoyed the seminar very much. I learned some practical things which directly applies to my company and to the stage of change that I am in.

    I enjoyed the interaction with my dialogue partner. I thank you for RACI. I wish I could have gotten some buy-in on this concept in a few of my other positions. But, perhaps I can use it in future assignments–probably in volunteer assignments.

    I have taken off the rubber band too.

  5. Chip :: Exposure to the 40,000 foot level of being an agent for change coupled with detailed and hands-on application to my transition at hand was what I appreciated most.

    I am torn on how the workshop might be improved. I would echo Jay’s comment about increasing the excercise times-as it was incredibly challenging to sip from the firehose + process + apply in the 5 minute window. On the other side of that comment the length of the workshop was spot-on, and there was nothing that could be cut. The only recommendation I could offer would be consider flipping the networking opportunity to a voluntary coffee gig before hand, adjust/lighten/extend the refreshments to get people through, allowing you to run into the lunch hour but getting them out in time for the second half of the day.

    As to the relevance–it is applicable personally and to other significant changes the office is undergoing. Application started to happen during the workshop by texting colleagues on how to better engage staff, and has continued on a personal & professional level.

    Referring this workshop and Catalyst OC to anyone facing transition is a given :: how could I withold such a great asset?

    As an ex-Marine/Electrical Engineer you got your geek on and loved it. You brought your passion and sagely wisdom to bear for every workshop participant, and the becuase of you, participants are better equipped to transition and resonate lasting change. Well done man.

  6. I thought the workshop content was helpful. Personally, I plan to use the charter and stakeholder analysis templates. From a facilitator persective I thought you did a great job of keeping the group focused and you were engaging. Going forward, it might be even more effective for the participants if more time was allowed in the dyads. I also plan to borrow your speed round stakeholder exercise. I can see tremendous value in this tool. Overall, great use of time, value tools, good conversation. I’d recommend this workshop.

    One question. I’m curious….why is it called “Measure Twice, Cut Once?

    • Daun, when working home improvement projects with my Dad as a kid, he would always advise me to “measure twice, cut once” before cutting a board to avoid “measuring once, cutting twice.” Slowing down to plan upfront avoids costly mistakes and rework.

  7. The 4-step process introduced was very valuable to me as that gives me a template to follow, which is what I needed! Just thinking about change is overwhelming, but with the process you provided makes dealing with change manageable.

    Selecting a real-work situation to deal with was effective and then using it to build on during each exercise was also a strong point. I plan to use and build on what I created during the course.

    I will echo the comments already voiced about more time for the exercises and feedback. It was helpful to share and be able to provide feedback. A suggestion would be to change partners so you get perspective from other participants.

    The pace and facilitation of the workshop were very engaging. The time flew by quickly and the information gained was substantial. I will recommend this workshop to others.

  8. What is change? I had to re-ask myself that question as we each shared a personal change issue. It comes in many more shapes and colors than I realized. I bet some change-related business problems don’t even look like change.

    I like that your lessons helped us learn how to frame the issue, how to think about it, and how to tackle it.

    I also like how your example thread, “we’re moving our family to a new city,” was woven throughout each stage so we could follow it from beginning to end. It might have been helpful to add a couple additional example threads for perspective.

    As a communications leader, I would encourage other communications leaders to attend your seminar. Effective change requires effective communication for more reasons than I realized.

    When pulling though a change goal (not pushing), it is clear that your tools and knowledge will help businesses get there faster and happier.

    I have lots of helpful notes. You do a good job of getting to the point on each topic/step. Some good jokes too.

  9. Overall, a well prepared and well delivered class, Chip. The material and course design are well thought out. While more time on some of the exercises is almost always desirable, I think you gave us enough time to get the thoughts flowing, and that is a pretty optimal use of time.

    I think RACI is so powerful that I’d like to see that worked in a bit more. Sorry I distracted the conversation on approver–I had in mind an unusual circumstance, certainly not the norm.

    I thought by the end of the class we had good group discourse going; to get that level of conversation started earlier, some sort of ice breaker may be a good way to start. Perhaps even an exercise for attendees while we are arriving and having our coffee, before the formal start of the class.

    Thanks Chip, keep up the good work!

  10. Lots of well-thought-out suggestions here. Thanks everyone for taking the time to provide your thoughts. To summarize your recommendations:
    – Allocate more time for the breakout/dyad/discussion
    – Rotate dyad partners in each exercise
    – More clarity on the Value Equation
    – More on RACI
    – Lighter refreshment options
    – Use additional examples for more perspective
    – Icebreaker to drive dialogue/engagement sooner
    To summarize where you found value:
    – The Charter template (objective, in/out of scope, etc)
    – Learning from fellow participants in dyads
    – Learning from fellow participants in group discussion
    – Opportunity to work on your own change initiative
    – RACI (Decision Rights tool)
    – Stakeholder Analysis template and “speed round” idea
    – The “moving to a new house” example
    Thanks, everyone, for your engagement and for adding value to your fellow participants!

  11. Slow but sure, as usual. My cup runneth over!

    What I found of greatest value: the 4-step process which gives order, boundaries and direction to what can seem hard to get my arms around, and the RACIS list which clarifies so much! I liked the dyads too, and wonder, if we did change partners as someone suggested, that we’d spend too much time explaning our situation to each new person.

    I do plan to use my notes and notebook as I move forward. I liked the friendly and purposeful attitude you showed as leader. Thanks so much, Ann

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